Privacy Policy

Who we are

We are Professional Plumbing Services Australia Pty Ltd. Our website address is:

What personal data we collect and why we collect it

Service Requests

We collect personal data whenever visitors make a service request through our website, by email or telephone.


We do not currently use cookies on our website.

Embedded content from other websites

We use Google’s reCaptcha service to prevent spam through our Service Requests page. This service will place a Google cookie on your browser which may (or may not) be used by Google to target advertising to you.


We do not currently use analytics on our website.

Who we share your data with

Service requests made through our website will be sent to our email system (Gmail) and our job-tracking software (AroFlo). We may also share that data with accounting / invoicing software as needed.

How long we retain your data

Your data will be retained in Gmail and AroFlo indefinitely.

What rights you have over your data

You may request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.